SolarBaba Service Support

You may be asking yourself why you should trust SolarBaba with your business. The short answer is because we care about every one of our customers. From the moment you place an order or contact our sales team, your satisfaction is our number one priority. If you’re not happy with our service, then we’re not happy. We will do everything we can in order to earn your trust as a lifelong customer.

SolarBaba Service Policy

The SolarBaba Warranty Policy is stated below. If you are ready to return product, please review our Return Merchandise Authorization Policy.

SolarBaba Warranty Policy are provided by SolarBaba. SolarBaba and cover defects in workmanship and materials. SolarBaba offers to our customers the following limited warranty, the Solar Products device and its components mentioned in User’s Manual shall be provided with 1 years’ warranty for normal use (man-made malfunctions excepted.) starting from the date of shipment from SolarBaba factory. In certain places where local laws have special provisions for the term of warranty, the foregoing term shall not be applicable. This warranty offers special legal rights. You are entitled to other rights pursuant to local laws. The Buyer/Customer is responsible for certain service and maintenance expenses. Please contact SolarBaba Customer Service for further details on specific products.

The following situation is not covered by the warranty:

  • Finished goods lost or serial number manipulated;
  • Loss or damage due to force majeure or external reasons;
  • Misuse, accident, negligence, unauthorized alteration or repair;
  • overuse;
  • Violation of operation stipulations.

Within the 1-year warranty period, if the Solar Products is out of order in the range covered by the warranty, SolarBaba shall repair or replace the Solar Products in its own way. For warranty services, please contact SolarBaba Customer Service Center. The cost of delivery shall be charged by the customer.